We left Singapore Dec 22 at 10 AM via China Eastern (CE). Aside from using the terminal 3 at the Changi airport, there is really nothing special with CE. Actually, we won't be taking the same airlines next time, although the food and service are okay, but the transfer is a hassle and the planes are small. When you have small planes, turbulence became part of your flight - you wouldn't like it.
So we arrived in Seoul around 9 PM - that is 8 PM SG/HK/PH time. We landed safe and thank God not too tired but we were confuse how to go to the baggage claim counter - quiet challenging. We didn't see any useful signage so we just went with the crowd until one local with a friendly smile affirmed that we are going the right way. We took the train from the arrival hall going to where our luggage are. While on transit, this local was even helpful to ask us if we already know what bus to take from the airport. We have our cheat sheet, my copy of what/where/how on the itinerary but we were still open to her suggestions.
Everything was going good until we arrived at the baggage claim area and knew about the sad truth that we can't find our bags. I thought they were just joking, that all of a sudden someone will come running to us saying that, "Hey, dont worry now, your luggage are here!" But NO. The Aseana team spoke to us and told us our bags were left in Singapore and will be in Seoul tomorrow afternoon. And I dont know what to do. I spoke to CE customer support and they were not even apologetic of what happened. They say they are giving us 50USD for the hassle. Wow, thank you but I need our bags! *cry*
We were just thankful because I have my daughter's small bag with extra clothes and milk but her vitamins and emergency medicines are all in her luggage. Also grateful that we decided to bring all our winter jackets with us because we thought we will be transiting via China which was on 1 deg cel coldness - so we have to tag along our jackets with us. Buti na lang talaga because when we went outside, it was freezing cold.
To be continued...